DALHATU RUFA’I GALADIMA

DALHATU RUFA’I GALADIMA

Administrative and Operations Support Professional
No 001 patrick azezza road legislative estate Birnin kebbi, 860001, Birnin kebbi, NG.

About

Highly motivated and detail-oriented professional with a Higher National Diploma in Business Administration, eager to leverage strong organizational and administrative skills to enhance efficiency and effectiveness within a dynamic organization. Proven ability to support operational workflows, manage records, and contribute to positive client interactions, with a commitment to achieving optimal results and continuous improvement.

Work

3MTT
|

Student

Birnin kebbi, Nigeria, Nigeria

Contract

Summary

Learning about Data analysis

Kebbi State Home Saving and Loan (KHS&L)
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Industrial Trainee

Yelwa Yauri, Kebbi State, Nigeria

Summary

Supported daily administrative and operational functions at Kebbi State Home Saving and Loan, contributing to efficient service delivery and record management during industrial training.

Highlights

Supported daily administrative and operational functions, including accurate data entry and meticulous record maintenance for client accounts, ensuring compliance with institutional procedures.

Assisted senior staff in processing a high volume of financial documents and applications, contributing to streamlined workflows and timely service delivery.

Engaged directly with clients to resolve inquiries and provide clear information, enhancing customer satisfaction and maintaining positive institutional relations.

Optimized document management systems by organizing critical files and records, significantly improving accessibility and retrieval efficiency for the team.

Actively participated in learning and applying institutional policies and regulatory standards, ensuring strict adherence in all administrative tasks.

Education

Waziri Umaru Federal Polytechnic Birnin Kebbi
Birnin Kebbi, Kebbi State, Nigeria

Higher National Diploma (HND)

Business Administration

Waziri Umaru Federal Polytechnic Birnin Kebbi
Birnin Kebbi, Kebbi State, Nigeria

National Diploma (ND)

Business Administration

Government Science and Technical Collage Saminaka
Saminaka, Kebbi State, Nigeria

Technical Certificate

Technical Studies

Makama Bawa Emirate School Yauri
Yauri, Kebbi State, Nigeria

Secondary Education

General Studies

Languages

English

Certificates

National Youth Service Corps (NYSC)

Issued By

Government of Nigeria

West African Examination Council (WAEC)

Issued By

WAEC

Industrial Training Completion Certificate (KHS&L)

Issued By

Kebbi State Home Saving and Loan (KHS&L)

National Business and Technical Examination Board (NABTEB)

Issued By

NABTEB

Skills

Administrative Support

Data Entry, Record Keeping, Document Management, Office Administration.

Customer Service

Client Interaction, Inquiry Resolution, Communication.

Organizational Skills

Workflow Efficiency, Process Improvement, Time Management, Planning.

Financial Administration

Financial Document Processing, Compliance Adherence, Operational Support.

Technical Proficiency

Microsoft Office Suite, Data Management Systems.

Research and Analysis

Information Gathering, Problem Solving, Analytical Thinking.

Interests

Reading
Research
Travelling

References

ALH. MU’AZU MUHAMMAD GALADIMA

Senior Council, Yauri Emirate Council, PhoneNo:-08036875140

Hon. Adamu Muhammad B.B

Kebbi State House of Assembly, Representing Ngaski Local Government.